Support

Asking for help with usage or potential bugs. If you think you have a bug, the best place to file it is in Launchpad instead of the forum.

What is the fix for this?

Forums: 

Have been receiving these two errors CONSTANTLY for the last month. Just did a complete uninstall, then new install and right off the bat, same two errors appear. I don't understand the errors, much less how to get rid of 'em. Can someone please give me a solution?

Firefox 13

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BB is not cleaning Firefox 13 because it is running. But there is no instance in task manager. Any advice?

Bleachbit not cleaning firefox. Majore privacy concern / problem.

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Installed bleachbit the other day, just noticed that after all the times I've used it, that it hasn't been working! My firefox is showing every single site I've been on and everything I've downloaded. Can you help this to work please. I'm running a version of Ubuntu called Backtrack 5 R2. I downloaded the latest Bleachbit 0.9.2 from source as the respositories are ancient. (# Just checked : Ancient 0.7.? version of Bleachbit isn't working as well) Firefox retains logs and jeopardises privacy.

Any help to sort this out would be MASSIVELY appreciated!

how to compile a cli-only version of bleachbit

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I'd like to run bleachbit on a headless box. Is there a guide to compile a non-gtk version? Here is what I do to compile the version that depends on gtk.

pkgdir=/tmp/pkg
make prefix=/usr DESTDIR=$pkgdir PYTHON=python2 install

Should anything be modified? For example:

#########################
if 1 == len(sys.argv): # 1-> 0
import gtk
import bleachbit.GUI
gui = bleachbit.GUI.GUI()
gtk.main()
else:
import bleachbit.CLI
bleachbit.CLI.process_cmd_line()
#########################

Can't create account in Launchpad

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Forum tags: 

Tried several times to create an acct in launchpad on 5/4/2012. Had no problems getting to the acct creation page, following link from BB site - "Contribute." I enabled session cookies for the launchpad domain, cleared cache & reloaded page. After filling in form, gives the message

Page Is Stale

Try going back to home page & starting again.

I did go back a couple times, but 2nd time I filled in form in ~ 15 sec, so can't be that page is really stale.
It must not like something in my Firefox setup. Perhaps adblocking, tracker blocking, no 3rd party cookies??? - dunno.

Not receiving email reply notices

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Didn't receive notification for a recent reply to one of my posts. Checked my settings & have "receive replies" (or the equivalent) checked & my email is correct. Checked & the reply wasn't filtered as spam on the server. I assume this is more a sourceforge thing than BB. I've had intermittent problems getting replies for yrs, on sourceforge.

If I contact sourceforge support, they usually say they show the reply went out, but it never hits my mail server. Then I usually start receiving replies again- for a while.

Thanks.

Items & files cleaned under BleachBit's Firefox "site preferences"

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Which file(s) in current Firefox 12 are cleaned by checking "site preferences" in BB 0.9.2?
The wording in BB UI beside that entry is "Settings for individual sites." OK...

In Firefox's Clear Private Data, the "Site Preferences" means the site cookie exceptions (stored in permissions.sqlite), which you usually DON'T want to delete. It's a stupid way for Mozilla to name it in Clear History. As for BB's definition of "site preferences," I'm not sure what all it includes or which files are involved.

Thanks.

Cleaning Firefox & evercookies - profile in non default location

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Read in another post that BB doesn't find Firefox profiles in non-default locations. Is there any way around this? Yes, the path(s) are in profiles.ini. Regarding a comment made that "99% of Firefox users use default profile location" - I'd disagree. Mozilla thinks enough users are interested to create KBs how to move the profile. This isn't meant as an insult, but CCleaner has no problem finding all profiles in all locations, so it is possible. I'm assuming you just haven't gotten around to adding that capability.

[SOLVED] Wipe function in Linux: Is choosing the user's home folder enough?

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I have 'home' on a separate partition. When using BleachBit's wipe function, it offers me to choose a folder to wipe. By default it's 'home' or to be precise: 'home/username/'. Now I wonder how BleachBit determines the space to delete based on a directory. Shouldn't BleachBit rather wipe all unused space in home instead of only the current user's home folder. I mean, couldn't there be file relicts from that user's home folder stored somewhere in an area that is out of that folder?

P.S.

[BUG REPORT] BleachBit (Linux) erases settings of add-on 'WebMail Notifier' in Firefox 11.0

Forums: 

I am using BleachBit 0.8.8 on Kubuntu 11.10 64-bit, with Firefox 11.0.

BleachBit erased the settings of Firefox add-on WebMail Notifier, i.e. all my webmail accounts were wiped from WebMail Notifier. It's not a tragedy, as I can quickly set them up again. However, I wanted to report this as a bug.

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