BleachBit 1.9.2 doesn't run in Windows 8.1

Submitted by WilliamBE on Sat, 12/05/2015 - 14:37

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I installed the beta version (1.9.2) and whenever I hit double click on BleachBit it can't run and it promp the next message:

Errors occurred
See the log file "C:\Program Files (x86)\BleachBit\BleachBit.exe.log" for details

I tried uninstalling and installing again
The one way it runs is when I hit on Shred with BleachBit.
Thanks

[Note from Andrew: I edited this post to correct 0.9.2 to 1.9.2]

andrew

Sat, 12/05/2015 - 16:38

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Hi William,

Thank you for the bug report. I assume you mean 1.9.2 beta, which was recently released.

It would really help to see the contents of that log file. If you navigate to the folder C:\Program Filed (x86)\BleachBit, please double click on it. Then please paste the contents either here or in a bug ticket at https://bugs.launchpad.net/bleachbit/ . This will help with troubleshooting.

Andrew

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Andrew, lead developer

WilliamBE

Sun, 12/06/2015 - 11:42

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BleachBit.exe.log says:

Traceback (most recent call last):
File "bleachbit.py", line 47, in
File "bleachbit\GUI.pyo", line 850, in __init__
File "bleachbit\Windows.pyo", line 267, in elevate_privileges
File "bleachbit\Windows.pyo", line 541, in parse_windows_build
File "decimal.pyo", line 540, in __new__
File "decimal.pyo", line 3471, in _raise_error
decimal.InvalidOperation: Invalid literal for Decimal: '32bit'

andrew

Sun, 12/06/2015 - 12:38

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Very helpful. I filed it as

Very helpful. I filed it as bug 1523276.

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Andrew, lead developer

andrew

Sun, 12/06/2015 - 15:04

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Are you running Windows XP,

Are you running Windows XP, Vista, 7, 8, 8.1, or 10? Is it 32-bit or 64-bit?

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Andrew, lead developer

WilliamBE

Sun, 12/06/2015 - 20:26

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Windows 8.1 - 64 bits.

I use Windows 8.1 - 64 bits.

andrew

Sun, 12/20/2015 - 11:31

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WilliamBE, Thank you for this

WilliamBE, Thank you for this report. This should be fixed in BleachBit 1.9.3 beta: BleachBit should start on Windows without the error Invalid literal for Decimal: '32bit'.

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Andrew, lead developer

WilliamBE

Sun, 12/20/2015 - 17:20

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Thanks to you. I proved this

Thanks to you. I proved this new beta version 1.9.3 and works nicely and it just have two issues related to what you posted:
The line "platform.version" says: 32bit.
Bleachbit No UAC doesn't run on my PC.
Thanks again!

andrew

Sun, 12/20/2015 - 20:47

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The 32bit instead of a build

The 32bit instead of a build number like 10.0.10240 is what was causing the startup problems in 1.9.2 beta. It happened on two users' systems, but I could not reproduce it. This helps confirm the problem, which I solved by getting the version number another way. So now I will consider the 32bit harmless.

Hmm, what happens when you try to start the shortcut BleachBit No UAC? Is there an error message of any kind?

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Andrew, lead developer

WilliamBE

Sun, 12/20/2015 - 21:43

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