deleting files


In the past Bleachbit has worked wonderfully. Now it won't get past a certain point. Can you give me some suggestions? I have removed it and downloaded it more than once to see if that would work. Nope!

1. Which operating system and version (Windows XP, Windows 7, Ubuntu 10.10)?
2. Clear all the options. Double check they are cleared by trying to preview, and you should get an error. Then check only one option. Does that work?
3. What happens when it doesn't "get past a certain point"? What is the last thing it does? Is there an error? Does the window stop responding? Maybe it is working on something. How long did you wait?

Andrew, lead developer