Error while trying to start
Forums:
I continually get this error message:
Errors Occurred
See the logfile 'C:\Program Files (x86)\BleachBit\bleachbit.exe.log' for details
I have searched and found people with similar error messages, but Im not seeing a fix.
I have tried uninstalling and restarting but still receive the same error
BleachBit version:
2.2
andrew
Wed, 07/24/2019 - 16:46
Permalink
There can be different
There can be different reasons for this symptom, and there should be more clues in the log, so would you please open that log file, copy the contents, and paste the contents here into the forum?
---
Andrew, lead developer
bergio1986
Wed, 07/24/2019 - 16:52
Permalink
Traceback (most recent call
Traceback (most recent call last):
File "bleachbit.py", line 49, in
File "bleachbit\CLI.pyo", line 246, in process_cmd_line
File "bleachbit\GUI.pyo", line 920, in __init__
File "bleachbit\GUI.pyo", line 850, in create_window
File "bleachbit\GUI.pyo", line 487, in create_operations_box
File "bleachbit\GUI.pyo", line 71, in __init__
File "bleachbit\GUI.pyo", line 101, in refresh_rows
File "bleachbit\Options.pyo", line 130, in get
File "ConfigParser.pyo", line 370, in getboolean
ValueError: Not a boolean: ['True']
Traceback (most recent call last):
File "bleachbit.py", line 49, in
File "bleachbit\CLI.pyo", line 246, in process_cmd_line
File "bleachbit\GUI.pyo", line 920, in __init__
File "bleachbit\GUI.pyo", line 850, in create_window
File "bleachbit\GUI.pyo", line 487, in create_operations_box
File "bleachbit\GUI.pyo", line 71, in __init__
File "bleachbit\GUI.pyo", line 101, in refresh_rows
File "bleachbit\Options.pyo", line 130, in get
File "ConfigParser.pyo", line 370, in getboolean
ValueError: Not a boolean: ['True']
Traceback (most recent call last):
File "bleachbit.py", line 49, in
File "bleachbit\CLI.pyo", line 246, in process_cmd_line
File "bleachbit\GUI.pyo", line 920, in __init__
File "bleachbit\GUI.pyo", line 850, in create_window
File "bleachbit\GUI.pyo", line 487, in create_operations_box
File "bleachbit\GUI.pyo", line 71, in __init__
File "bleachbit\GUI.pyo", line 101, in refresh_rows
File "bleachbit\Options.pyo", line 130, in get
File "ConfigParser.pyo", line 370, in getboolean
ValueError: Not a boolean: ['True']
andrew
Wed, 07/24/2019 - 21:28
Permalink
The configuration file is
The configuration file is corrupt. A few people have reported this since BleachBit version 2.2, but I have not been able to reproduce it. There are solutions, and I have some questions that can help me troubleshoot it for a better fix.
Questons
1. Did you use this version of BleachBit earlier without this error? Or did you use a previous version without the error? Or is this a new installation of BleachBit?
2. Did you use Chocolately to install BleachBit?
3. Do you use AVG or Avast as security software?
4. Would you mind sending me your file %appdata%\bleachbit\bleachbit.ini by email to ahz001 at gmail.com or by attachment to a new issue at https://github.com/bleachbit/bleachbit/issues ?
Solutions
1. Delete or rename the configuration %appdata%\bleachbit\bleachbit.ini
2. Or, install any new version from https://ci.bleachbit.org/ which has a workaround to automatically delete the corrupt configuration, so BleachBit will start without crashing
---
Andrew, lead developer
rockerfellow
Fri, 08/02/2019 - 21:13
Permalink
Questons
Questons
Yes. In as administrator ran 2.2 to check if it worked; it worked. Deleted 2.2 and reinstalled; it did not work after reinstall. It was reinstalled for all users, it did not work for the administrator or the users.
Yes
New install. 2.2 would not work on user profiles.
No.
I installed Kapersky trial version and I believe that bleachbit stopped working after that.
I could not find %appdata%\bleachbit\bleachbit.ini, did you mean %appdata%\roaming\bleachbit\bleachbit.ini
rockerfellow
Sat, 08/03/2019 - 10:47
Permalink
just want to add that I am
just want to add that I am not bergio, I am someone who has encountered the same problem.